Privacy Policy

Dear Visitor and Customer, we thank you for visiting our website bolledisaponeabbigliameto.it owned and managed by Turning Point s.r.l.. The business is located in Via G. Galeotti 41 Pozzuolo 06061 Castiglione del Lago (PG), Italy and registered with Registro delle Imprese of Perugia No. PG - 281102, VAT 03328940543. Your personal data are very important, therefore, for the security of your privacy, we collect and manage them with the utmost care, keeping them safe with specific measures within the EU Regulation 2016/679. Below, we inform you about the processing of your personal data in relation to your browsing and to the services and products offered on bolledisaponeabbigliamento.it. Please, read the "Cookie Information and Management" and the "Terms and Conditions of Sale", which contain detailed legal information regarding the use of our services.

Typology and purpose of your data

Your personal information that Turning Point deals with is that which you provide to us when you conclude an order and purchase goods and that we collect while you surf or use our services on bolledisaponeabigliamento.it. Turning Point collects data such as your name, surname, shipping and billing address, social security number, VAT, phone number and e-mail and use them for the following purposes:

• To enter into and conclude the contract between Turning Point s.r.l. and you for the purchase of goods on bolledisaponeabbigliamento.it
• To provide you with services such as the newsletter subscription of bolledisaponeabbigliamento.it
• To allow the registration of your Account on bolledisaponeabbigliamento.it and the use of services for registered users
• To manage your requests submitted to the Customer Service of bolledisaponeabbigliamento.it

In these cases, the processing and use of data are to be considered legitimate as they are essential for the management and conclusion of the sale contract between Turning Point s.r.l. and you.

Registration of data on your account

The Creation and Registration of Your Account on bolledisaponeabbigliamento.it, also through App, allows you at any time you want to manage and modify the following data:

• Your billing and shipping address
• Your social security number and VAT
• Your phone number
• Your e-mail
• Your password
• To give or remove your consent to the sending of newsletters and sales promotions
• Consent to use your data

Registration and authentication of your account through social networks

With this type of Registration and Authentication we collect the necessary data from Facebook and Google, these third parties provide information about you that include the following categories of data processed by them outside the EU:

• Name and surname
• Email address

We save them in our servers together with other data you need to add. We inform you that Turning Point s.r.l. and bolledisaponeabbigliameto.it do not process data related to minor subjects. If you register on bolledisapoeabbigliamento.it, you must reach your majority.

Your Account Services

We use your data to provide you with the following services that allow us to constantly improve your experience on bolledisaponeabbigliamento.it:

• Wish List, where you can evaluate and keep in mind your choices of products
• Order history, where you can see all the progress of the products
• Returns, where you can manage and see the status of your changes and returns
• Transactions, where you can check your credits

Purchase of Guest Checkout

When you choose to buy products on bolledisaponeabbigliameto.it as a Guest, Turning Point collects data such as your name, surname, shipping address and billing, social security number, VAT phone number and e-mail and use them for the following purposes:

• For the use of payment systems on bolledisaponeabbigliameto.it such as Cash on Delivery, Paypal, Setefi Credit Card Intesa San Paolo Banking Group
• To inform you of the acceptance of the order and its progress status
• To communicate them to the Corriere and make the shipping

In this case no account will be created and your data will be kept until the payment is certified and the related administrative and accounting formalities, resulting from the expiration of the right of withdrawal and the terms applied to contest the payment, have been completed. The billing data and its amendments will be retained for ten years as per Italian tax law and at the expiry of that date will be canceled.

Use of your data

Turning Point s.r.l. on bolledisaponeabbigliamento.it uses your data only for purposes related to the management and conclusion of the current contract between us, that is for:

• Order payment on delivery, that is transferred to the Courier
• Order payment via Paypal through the encrypted protocol
• Order payment by Credit Card of Setefi Gruppo Bancario Intesa SanPaolo through the encrypted protocol
• Transfer of your address to the Courier to make the Delivery
• Sending of communications concerning the order, the various progresses and the shipping status
• Sending of the Newsletter and Commercial Communications of our products when you allow it
• By your consent, we can use the contact details you have provided for commercial communications about our products and services via SMS, phone, e-mail or Whatsapp

Newsletter Registration Management

With your newsletter subscription to bolledisaponeabbigliameto.it you consent to Turning Pint s.r.l. to send you promotions and commercial communications related to our products, you can unsubscribe by clicking on "Cancel" or "Unsubscribe" of the Newsletter form that you receive or by sending an e-mail to the Customer Service on servizioclienti@bolledisapone.net specifying your name and surname and e-mail with which you are registered and expressly request cancellation.

Treatment of your data

Your personal data is processed by staff duly instructed by Turning Point s.r.l. as Data Controller. For organizational and functional needs related to the provision of services on bolledisaponeabbigliameto.it, your data may be processed by our suppliers with the sole purpose of concluding our contract. However, they were evaluated and selected by Turning Point s.r.l. for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data in these countries is carried out in compliance with the guarantees provided by law.

Time of Storage of Your Personal Data

Your personal data is stored for a different period of time depending on the type of activity that involves the treatment of the same. At the end of this period, your data will be permanently erased or otherwise rendered anonymous in an irreversible way and are kept in accordance with the terms and criteria listed below:

• The data collected to execute and conclude purchase contracts on bolledisaponeabbigliamento.it: until the end of the administrative-accounting formalities related to the invoice they will be retained for ten years from the date of issue of the same.
• The data of your account: will be retained until you require the cancellation of your account by e-mail turningpoint@bolledisapone.net, specifying your Name, Surname and e-mail registration. This will be done only if there are no contracts in progress or economic gradients.
• The data related to payments: will be retained until the certification of payment and the conclusion of the related administrative and accounting formalities resulting from the expiration of the right of withdrawal and the terms applied to contest the payment.

The data relating to the use of services offered on bolledisaponeabbigliamento.it: are kept until the termination of the service or cancellation of the subscription to the same by the User.

You are entitled

At any time to exercise the rights with reference to the specific processing of your personal data by Turning Point s.r.l .. You can find below their general description and how to exercise them.

• Access your data and modify it: you have the right to access your personal data and to request them to be modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.
• Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing and advertising purposes. Having received your request by e-mail to turningpoint@bolledisapone.net it will be our care to cease promptly the processing of your personal data that is based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.
• Opposing the processing of your data: you have the right to object at any time to the processing of your personal data on the basis of our legitimate interest, explaining the reasons that justify your request; before welcoming it, Turning Point s.r.l. will evaluate the reasons for your request.
• Delete your data: in the cases provided for by current legislation you can ask by e-mail to turningpoint@bolledisapone.net to delete your personal data. Received and examined your request, if legitimate it will be our care to cease timely treatment and delete your personal data.
• Request that the processing of your personal data is temporarily limited: in this case Turning Point s.r.l. will continue to keep your personal data but will not process them, unless you have made a different request by e-mail to turningpoint@bolledisapone.net and the exceptions required by law. You can get the limitation of the treatment when you dispute the accuracy of your personal data, when the processing is illegal but you oppose the cancellation of your data, when your data do not need us anymore but you need to exercise your right in court and when you oppose your treatment, in the period in which we evaluate the reasons for your request.
• Request your information or transfer it to a person other than Turning Point s.r.l. ("Right to data portability"). You can ask to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can on your request transfer your data directly to a third party that you indicate. However, all of the above listed and in acceptance of your rights will be subjected to verification of your identity data in order to avoid illegitimate use and violations by third parties.

For any clarification, question or requirement related to your privacy and the processing of your personal data you can contact us at any time by sending a request to our Customer Service by calling 00390750959402 or 00393487205352 from Monday to Friday from 09.30 to 13.00 and from 15.00 to 18.30. Excluding Holidays, or by sending an email to servizioclienti@bolledisapone.net or writing at the headquarters of Turning Point srl asking for the Data Processor and Data Protection.

The processing of your personal data is carried out by Turning Point s.r.l. through bolledisaponeabbigliamento.it in full compliance with the regulations on the subject provided for by Regulation (EU) 2016/679 general regulation on data protection, rules on the processing of personal data and Italian measures of the Italian Supervisory Authority. Turning Point s.r.l. reserves the right to communicate to the competent judicial authorities all data relating to natural or legal persons who attempt to commit or commit fraud on bolledisaponeabbigliamento.it or steal data of any kind without any request for consent.

Changes and Validity of the Privacy Notice

This Privacy Notice may be amended in whole or in part according to the evolution of the services we offer over time and the regulations concerning the processing of personal data. We therefore invite you to periodically check the contents, where possible we will try to promptly inform you about the changes made and their consequences.

The updated version of the privacy notice will take effect from the date of publication on this page. Castiglione del Lago, 24 May 2018. Turning Point s.r.l.

INFORMATION AND MANAGEMENT OF COOKIES